recognition culture
We never miss an opportunity to recognize the contributions of our staff, at all levels, because we understand that any success we experience as an organization is due to the diligent efforts of our team members. As leaders, it is our job to serve all of our employees by understanding their needs, giving them priority attention, and putting them in positions to succeed. We achieve this recognition culture through a combination of 360 degree communications and rewards. See below for some "recognition" highlights.Bonus Programs
Since our number one restaurant operations goal is to provide fast and friendly customer service to all our customers we offer various bonus programs that reward at ALL levels of restaurant staff (based on brand developed operations measurement metrics). This helps provide the management leadership with an incentive to instill in each and every employee a sense of urgency and appreciation for serving our customers.Restaurant Operations Bonus Program
to reward restaurant teams who achieve high level resultsConsecutive Restaurant Operations Bonus Program
to reward restaurant teams who achieve high level results over a long term basisRanking Restaurant Operations Bonus Program
to reward restaurant teams who perform at the very top of our organizational portfolioInternal Development Bonus Program
to reward and foster development of our staff from within the organizationFood Safety Bonus Program
to reward restaurant teams who achieve high level results on unannounced Food Safety InspectionsRecommend a Friend Bonus Program
to reward restaurant teams who achieve high level "recommend a friend" results (recommend a friend is the highest compliment a customer can give a restaurant)Tuition Reimbursement
We offer our fulltime employees tuition assistance for job related course work or courses required to complete a job related degree
Meetings
State of the Union
Our annual state of the business meeting is ground zero for recognizing the key contributions of many of our employees and is instrumental in setting the agenda for the coming year's successNew Product Rallies
When appropriate, we hold a market-wide rally for major new product launches to provide all of our teams with the information, motivation and tools to successfully execute the roll out
For more detail on various events and gatherings we have at Summerwood throughout the year, see our "Fun at Summerwood" section